The Role of Knowledge Sharing, Job Stress, Mutations and Motivation in Improving Employee Performance

Supomo Supomo

doi:10.37641/jimkes.v12i3.2617

Authors

Supomo Supomo Universitas Tanjungpura, Pontianak, Indonesia

DOI:

https://doi.org/10.37641/jimkes.v12i3.2617

Keywords:

Knowledge Sharing, Work Stress, Motivation, Employee Performance

Abstract

Organizations need to measure employee performance to determine the level of individual and organizational achievement, as well as a basis for career development, performance improvement, giving rewards and sanctions, and salary payments. Motivation is an important factor in encouraging employees to achieve organizational goals. However, motivating employees can be a challenge because each individual's preferences and motivational factors are different. Good mental health, where individuals are able to deal with stress and work productively, also play a role in performance. Employee transfers, which are based on leadership commitment and statutory regulations, can influence performance by placing employees in positions that are in accordance with their competencies. Knowledge sharing among employees, influenced by organizational culture and leadership support, can improve performance by facilitating access to information and experience. This article examines the influence of knowledge sharing, work stress, transfers, and motivation on employee performance.

Downloads

Download data is not yet available.

References

Argote, L. (2012). Organizational learning: Creating, retaining and transferring knowledge. Springer Science & Business Media.

Bashir, M., Abrar, M., Yousaf, M., Saqib, S., & Shabbir, R. (2019). Organizational politics and workplace deviance in unionized settings: Mediating role of job stress and moderating role of resilience. Psychology Research and Behavior Management, 943-959.

Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic motivation and extrinsic incentives jointly predict performance: a 40-year meta-analysis. Psychological bulletin, 140(4), 980.

Chandra, O. (2017). The Influence of Servant Leadership and Organizational Commitment on Organizational Citizenship Behavior and Employee Performance (Case Study at PL. Astra Honda Motor Pattimura Pontianak). Journal of Management Update, 8(3).

DeNisi, A., & Smith, C.E. (2014). Performance appraisal, performance management, and firm-level performance: A review, a proposed model, and new directions for future research. Academy of Management Annals, 8(1), 127-179.

Elganas, T., & Sheppard, R. (2019). Effects of Emotional Labor on Job Satisfaction and Customer Satisfaction: An Empirical Study of Libyan Banks. International Journal of Academic Research in Business and Social Sciences, 9(11), 1261-1282.

Hamid, S., & Fauzan, R. (2023). The Influence of Job Stress, Organizational Commitment, and Job Satisfaction on Turnover Intention (Hotel Gajahmada Pontianak Research Study). In Proceedings of Management Business Innovation Conference (MBIC), 6(1),1057-1068).

Hasibuan, MS, & Hasibuan, HMS (2016). Human Resource Management. Earth of letters.

Iryani, SD, & Hartijasti, Y. (2018). Work Stress and Resilience of Account Representatives at Tax Service Offices in the Riau Region and Riau Islands. Journal of Theoretical and Applied Management, 11(2), 127-146.

Lee, J., Ok, C.M., Lee, S.H., & Lee, C.K. (2018). Relationship between emotional labor and customer orientation among airline service employees: Mediating role of depersonalization. Journal of Travel Research, 57(3), 324-341.

Liang, Q., Leung, M.Y., & Zhang, S. (2021). Examining the critical factors for managing workplace stress in the construction industry: A cross-regional study. Journal of Management in Engineering, 37(5), 04021045.

Martin, Y., & Goldwasser, R. (2022). Employee motivation, job reengineering, and perceived job satisfaction: A quantitative correlational approach. Business Management Research and Applications: A Cross-Disciplinary Journal, 1(1), 60-106.

Mehralian, G., Nazari, J.A., Nooriparto, G., & Rasekh, H.R. (2017). TQM and organizational performance using the balanced scorecard approach. International Journal of Productivity and Performance Management, 66(1), 111-125.

Nauman, S., Basit, AA, & Imam, H. (2023). Examining the influence of Islamic work ethics, organizational politics, and supervisor-initiated workplace incivility on employee deviant behavior. Ethics & Behavior, 1-18.

Prajogo, DI, & McDermott, CM (2011). The relationship between multidimensional organizational culture and performance. International Journal of Operations & Production Management, 31(7), 712-735.

Putri, NA, & Hendri, MI the Influence of Organizational Commitment and Job Stress on Organizational Citizenship Behavior in Employees of Agribusiness Company "X" in Pontianak. MBIC-Journal Conference, 1(6), 528-543.

Rahim, A., & Cosby, D. M. (2016). A model of workplace incivility, job burnout, turnover intentions, and job performance. Journal of Management Development, 35(10), 1255-1265.

Sari, P., & Indriyaningrum, K. (2024). The Influence of the Work Environment, Work Supervision and Work Motivation on the Work Discipline of PT Employees. Bandeng Juwana Group Semarang. Al-Kharaj: Journal of Sharia Economics, Finance & Business, 6(6), 4499-4509.

Silverthorne, C. (2004). The impact of organizational culture and person-organization fit on organizational commitment and job satisfaction in Taiwan. Leadership & Organization Development Journal, 25(7), 592-599.

Smith, J. G., Morin, K. H., & Lake, E. T. (2018). Association of the nurse work environment with nurse incivility in hospitals. Journal of nursing management, 26(2), 219-226.

Sorongan, J., Suoth, L.F., & Boky, H. (2018). The Relationship Between Work Stress and Wages and Work Productivity in Employees at the Manado City Health Service. KESMAS: Public Health Journal of Sam Ratulangi University, 7(5).

Susita, D., Sudiarditha, I., Purwana, D., Wolor, C., & Merdyantie, R. (2020). Does organizational commitment mediate the impact of organizational culture and interpersonal communication on organizational citizenship behavior. Management Science Letters, 10(11), 2455-2462.

Sutrisno, E., Komari, N., & Sulistyowati, S. Detection of Job Stress in Employees and Stress Management Associated with Individual Coping Strategies and Organizational Roles. MBIC-Journal Conference, 1(6), 605-619.

Triadi, M., & Fauzan, R. The Influence of Organizational Culture and Leadership Support in Increasing the Desire to Share Knowledge (Study on Employees of KSP CU Khatulistiwa Bakti Pontianak). MBIC-Journal Conference, 1(6), 579-590.

Ugwu, C. C., & Nnamah, G. N. (2022). Perception of organizational politics and job-related negative emotions as predictors of workplace incivility among civil servants in Enugu State, Nigeria. Sapientia Global Journal of Arts, Humanities and Development Studies, 5(1).

Zacharias, T., Rahawarin, MA, & Yusriadi, Y. (2021). Cultural reconstruction and organizational environment for employee performance. Journal of Ethnic and Cultural Studies, 8(2), 296-315.