The Influence of Supportive Leadership on Teacher Performance Mediated by OCB and Moderated by Cultural Quotient

Muhammad Nuzul Qadri; Andi M Budihard; Haerul Efendi; Kusman Paluala; Muh. Nur

doi:10.37641/jimkes.v13i3.3197

Authors

Muhammad Nuzul Qadri STIE Enam Enam, Indonesia
Andi M Budihard STIE Enam Enam, Indonesia
Haerul Efendi STIE Enam Enam, Indonesia
Kusman Paluala STIE Enam Enam, Indonesia
Muh. Nur STIE Enam Enam, Indonesia

DOI:

https://doi.org/10.37641/jimkes.v13i3.3197

Keywords:

Cultural Quotient, Organizational Citizenship Behavior, Teachers, Performance

Abstract

This study aims to examine the impact of Supportive Leadership and Self-Awareness on Teacher Performance, with Organizational Citizenship Behavior (OCB) as a mediating factor. The main focus is to understand the contribution of leadership and self-awareness in improving teacher performance, as well as explore the role of Cultural Quotient as a moderation of supportive leadership towards organizational citizenship behavior and self-awareness of organizational citizenship behavior. This study uses the Partial Least Squares (PLS) method to analyze the relationship between Supportive Leadership, Self-Awareness, OCB, and Teacher Performance. Data was collected from 211 teachers through a structured questionnaire. PLS was selected to analyze complex relationships and assess the direct and indirect effects of these variables. The results showed that Supportive Leadership and Self-Awareness had a positive influence on OCB, which in turn improved Teacher Performance. Although Supportive Leadership does not have a direct impact on Teacher Performance, its influence is seen through the increase in OCB. Self-awareness has a direct and indirect positive effect on teacher performance. Cultural Quotient strengthens the influence of Supportive Leadership on OCB. This study concludes that supportive leadership and increased self-awareness are important strategies to improve teacher performance.

Downloads

Download data is not yet available.

References

Ali, M. S., Siddique, M., Siddique, A., Abbas, M., & Ali, S. (2021). Teachers' citizenship behavior as a predictor of teaching performance: Evidence from Pakistani context. Humanities and Social Sciences Reviews, 9(3), 1135-1141.

Alifuddin, M., & Widodo, W. (2022). How is Cultural Quotient related to human behavior? Journal of Intelligence, 10(1), 3.

Amalia, P. R., Wahyuningsih, S. H., & Surwanti, A. (2021). The mediating role of organizational citizenship behavior on the effect of passion and empowerment on job performance. Jurnal Manajemen Bisnis, 12(2), 127-141.

Asda, S. R., & Nilasari, B. M. (2022). The effect of authentic leadership and work engagement on job performance: evidence from DKI Jakarta Provincial Government. MIX: Jurnal Ilmiah Manajemen, 12(3), 524-540.

Asgari, A., Mezginejad, S., & Taherpour, F. (2020). The role of leadership styles in organizational citizenship behavior through the mediation of perceived organizational support and job satisfaction. Innovar, 30(75), 87-98.

Chehrazi, S., & Shakib, M. (2014). A study on the relationship between emotional intelligence, organizational commitment and organizational citizenship behavior. Management Science Letters, 4(6), 1103-1106.

Dacholfany, M. I., Iqbal, M., Rahmi, E., & Purwanto, M. B. (2024). Principal's leadership strategy in efforts to development the quality of human resources in schools. JIIP-Jurnal Ilmiah Ilmu Pendidikan, 7(1), 487-493.

Ghalavı, Z., & Nastıezaıe, N. (2020). Relationship of servant leadership and organizational citizenship behavior with mediation of psychological empowerment. Eurasian Journal of Educational Research, 20(89), 241-264.

Han, L., Zhou, H., & Wang, C. (2022). Employees’ belief in a just world and sustainable organizational citizenship behaviors: the moderating effect of interpersonal intelligence. Sustainability, 14(5), 2943.

Hermanto, Y. B., & Srimulyani, V. A. (2022a). The effects of organizational justice on employee performance using dimension of organizational citizenship behavior as mediation. Sustainability, 14(20), 13322.

Hermanto, Y. B., & Srimulyani, V. A. (2022b). The role of servant leadership and work engagement in improving extra-role behaviour and teacher performance. International Journal of Productivity and Quality Management, 35(1), 57-77.

Hsieh, C.-C., Li, H.-C., Liang, J.-K., & Chiu, Y.-C. (2024). Empowering teachers through principals' emotional intelligence: Unlocking the potential of organizational citizenship behavior in Taiwan's elementary schools. Acta Psychologica, 243(2), 104142.

Illahi, A., Suseno, B. D., & Suadina, U. (2023). The effect of emotional intelligence, self-efficacy, and team cohesion on the performance of teachers at serang regency private elementary school. MIX: Management Scientific Journal, 12(1), 21.

Jufrizen, J., Khair, H., Kesuma, A. D., Sari, M., & Pandia, M. M. (2023). Servant leadership and organizational culture on organizational citizenship behavior: The mediation role of job satisfaction. MIX: Jurnal Ilmiah Manajemen, 13(1), 138-160.

Juhaeni, S., Prananti, H. E., Wekadigunawan, C., & Hasyim, H. (2023). Effect leadership style and organizational culture on performance with work motivation as intervening variable. Riset: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis, 5(1), 085-097.

Kadam, R., Balasubramanian, S., Kareem Abdul, W., & Jabeen, S. S. (2021). Predicting organizational citizenship behavior in a multicultural environment: The role of Cultural Quotient and cultural distance. International Journal of Cross Cultural Management, 21(3), 602-624.

Kahar, L., Halim, M., & Ili, L. (2022). The contribution of organizational citizenship behavior, self-efficacy, and interpersonal communication to teacher performance. QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama, 14(1), 273-288.

Kai Liao, Y., Wu, W.-Y., Dao, T. C., & Ngoc Luu, T.-M. (2021). The influence of emotional intelligence and cultural adaptability on cross-cultural adjustment and performance with the mediating effect of cross-cultural competence: A study of expatriates in Taiwan. Sustainability, 13(6), 3374.

Khan, M. A., Ismail, F. B., Hussain, A., & Alghazali, B. (2020). The interplay of leadership styles, innovative work behavior, organizational culture, and organizational citizenship behavior. SAGE Open, 10(1), 2158244019898264.

Kistyanto, A., Rahman, M. F. W., Adhar Wisandiko, F., & Setyawati, E. E. P. (2022). Cultural Quotient increase student's innovative behavior in higher education: the mediating role of interpersonal trust. International Journal of Educational Management, 36(4), 419-440.

Maligalig, J. M., & Ching, D. A. (2024). Organizational citizenship behavior, work stress, and job performance in public elementary school. Organizational Citizenship Behavior, Work Stress, And Job Performance in Public Elementary School, 141(1), 13-13.

Malla, H. A. B., Hamka, H., Kurnia, K., & Abu, A. (2023). The effect of principal leadership through organizational citizenship behavior of teachers on the quality of islamic religious education learning. QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama, 15(1), 483-502.

Mursiani, M., Widayatsih, T., & Fahmi, M. (2023). School principal’s leadership style and its impact on school management. Journal of Social Work and Science Education, 4(3), 722-732.

Mustofa, M., & Nugroho, J. (2022). The effect of organizational learning culture, self-efficacy, and organizational citizenship behavior on knowledge sharing behavior. Atlantis Press.

Najih, S., & Mansyur, A. (2022). Organizational citizenship behavior (ocb): efek budaya organisasi dan work-family conflict. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 5(1), 347-354.

Orakci, Ş., & Durnali, M. (2023). The mediating effects of metacognition and creative thinking on the relationship between teachers' autonomy support and teachers' self‐efficacy. Psychology in the Schools, 60(1), 162-181.

Osman, Z., & Yatam, M. (2024). Fostering organizational citizenship behaviour among employees in higher education institutions. International Journal of Academic Research in Progressive Education and Development, 13(2), 34.

Perkasa, D. H., Abadi, F., & Shandy, D. F. A. (2020). The effect of emotional intelligence, servant leadership, and organizational commitment on organizational citizenship behavior: A Study of the South Tangerang City Education and Culture Office. In 4th International Conference on Management, Economics and Business (ICMEB 2019) (pp. 97-102). Atlantis Press.

Pramepluem, N., Wongpinpech, P., & Chunin, M. (2020). Confirmatory factor analysis of organizational citizenship behavior of generation y teachers in thailand. SAR Journal - Science and Research 12(2), 156.

Pretorius, A., & Plaatjies, B. (2023). Self-Awareness as a key emotional intelligent skill for secondary school principals’ leadership toolkit. Research in Educational Policy and Management, 5(2), 52-74.

Purwana, D., Ahmad, A., & Saptono, A. (2020). The influence of leadership and work environment toward organziational citizenship behavior (ocb) through work satisfaction. International Journal on Advanced Science, Education, and Religion, 3(4), 175-189.

Raupu, S., Maharani, D., Mahmud, H., & Alauddin, A. (2021). Democratic leadership and its impact on teacher performance. Al-Ishlah: Jurnal Pendidikan, 13(3), 1556-1570.

Saputra, H. A. (2023). The influence of leadership and motivation on teacher’s performance. PPSDP International Journal of Education, 2(1), 104-113.

Sarwar, U., Tariq, R., & Yong, Q. Z. (2022). Principals' leadership styles and its impact on teachers' performance at college level. Frontiers in Psychology, 13, 919693.

Sekarwangi, A. M., & Muizu, W. O. Z. (2023). Strengthening organizational citizenship behavior through emotional intelligence and work ethics. Quantitative Economics and Management Studies, 4(6), 1205-1214.

Shie, E.-H., & Chang, S.-H. (2022). Perceived principal’s authentic leadership impact on the organizational citizenship behavior and well-being of teachers. SAGE Open, 12(2), 21582440221095003.

Singleton, E., Roberts, T., & Bradford, K. (2024). Using emotional intelligence practices to mitigate teacher stress and burnout. Psychology, 15(3), 285-292.

Soleimani, H., & Shirbagi, N. (2024). Teachers’ perceived work autonomy in iranian public schools. Journal of Philology and Educational Sciences, 3(1), 1-22.

Tran, Q. H. N. (2023). Library as a learning organization: the influence of leadership skills on organizational citizenship behavior at Vietnamese libraries. The Learning Organization, 30(3), 339-354.

Wardhani, A. K., & Chen, D. K. J. (2021). The effect of youtube media of online review, visualization and trust on intention to buy smartphone. MIX: Jurnal Ilmiah Manajemen, 11(01), 349335.