Peer Assessment as a Tool for Measuring Employee Affective Commitment

Authors

  • Dini Riani Universitas Pasundan; Bandung, Indonesia
  • Veri Aryanto Sopiansah Universitas Pasundan; Bandung, Indonesia

DOI:

https://doi.org/10.37641/jimkes.v13i3.3246

Keywords:

Affective Commitment, Burnout, Social Network, Peer Assessment

Abstract

This study investigates the role of peer assessment in identifying employee affective commitment within Bandung City government agencies. Affective commitment, encompassing emotional attachment, identification, and involvement, is influenced by work experience, personal values, and social support. Grounded in Social Network Theory, which highlights the significance of social interactions in workplace networks, this research employs a quantitative descriptive approach. Data was collected via questionnaires from employees with at least one year of service, assessing three commitment dimensions through peer evaluations to ensure objectivity. Findings reveal a high level of affective commitment, with emotional engagement as the primary contributor and participation the lowest. Positive peer perceptions significantly enhance employees’ sense of belonging and loyalty, validating peer assessment as an effective alternative indicator of affective commitment. These results align with Organizational Support and Social Network Theories, emphasizing the role of social relationships in fostering emotional bonds. The study offers practical insights for developing socially driven internal evaluation systems to boost employee loyalty and performance. Despite its contributions, limitations include potential peer assessment biases and context-specific findings, suggesting future research to explore causal relationships and broader applications.

Downloads

Download data is not yet available.

References

Anand, P. (2024). Working remotely and feeling lonely? –knowledge hiding and the role of work characteristics. Knowledge Management Research & Practice, 22(5), 500-513.

Ashforth, B. E., & Mael, F. (1989). Social identity theory and organization. The Academy of Management Review, 14(1), 20–39.

Bachri, F., & Solekah, N. A. (2021). Organizational commitment as mediating variable of employee job satisfaction toward turnover intentions. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 4(2), 151-162.

Badru, A. F., Karadas, G., Olugbade, O. A., & Hassanie, S. (2024). Can employees trust their supervisor? The role of high-performance work systems and stewardship climate on employee voice. Heliyon, 10(19).

Bergami, M., & Bagozzi, R. P. (2000). Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39(4), 555–577.

Bouraoui, K., Bensemmane, S., Ohana, M., & Russo, M. (2019). Corporate social responsibility and employees’ affective commitment: A multiple mediation model. Management Decision, 57(1), 152-167.

Burt, R. S. (2003). The social structure of competition. Networks in the knowledge economy, 13(2), 57-91.

Buunk, B., Zurriaga, R., Peiro, J., Nauta, A., & Gosalvez, I. (2005). Social comparisons at work related to a cooperative social climate and to individual differences in social comparison orientation. Applied Psychology, 54, 61–80.

Charoensukmongkol, P., & Phungsoonthorn, T. (2022). The interaction effect of crisis communication and social support on the emotional exhaustion of university employees during the COVID-19 crisis. International Journal of Business Communication, 59(2), 269-286.

Cotton, J. L., & Hart, P. M. (2003). Employee involvement: An integrative review. Human Resource Management Review, 13(3), 213–236.

Dharmawan, D. D., Rawanggalih, K. S., Andriani, A., Basri, S., & Hidayati, T. (2024). Hubungan antara motivasi, perubahan organisasi, strategi manajemen sumber daya manusia terhadap kinerja organisasi: Sebuah Kajian Literatur. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 8(1), 9-23.

Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: meta-analytic findings and implications for research and practice. Journal of applied psychology, 87(4), 611.

Donate, M. J., Guadamillas, F., & González-Mohíno, M. (2023). Solving task management conflict in hotel establishments through knowledge management tools: Effects on innovation capabilities. Journal of Knowledge Management, 27(11), 157-186.

Dunham, R. B., Grube, J. A., & Castañeda, M. B. (1994). Organizational commitment: The utility of an integrative definition. Journal of Applied Psychology, 79(3), 370–380.

Dutta, D. S., Thomas, A., Shiva, A., Papa, A., & Cuomo, M. T. (2024). The hustle behind knowledge: role of workplace ostracism and knowledge hiding towards quiet quitting in knowledge-intensive organisations. Journal of Knowledge Management, 28(10), 2911-2939.

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Percieve organisational support. Journal of Applied Psychology, 71(3), 500–507.

Elsaied, M. M. (2021). Servant leadership and career commitment: the mediating role of organizational-based self-esteem. Human Systems Management, 40(6), 871-884.

Engen, M., Fuglsang, L., Tuominen, T., Sundbo, J., Møller, J. K., Scupola, A., & Sørensen, F. (2021). Conceptualising employee involvement in service innovation: an integrative review. Journal of Service Management, 32(5), 702-751.

Fala, H., Prayekti, P., & Kirana, K. C. (2021). Peran komitmen afektif, kecerdasan emosional dan dukungan organisasional terhadap organizational citizenship behavior studi pada dinas perindustrian dan perdagangan di Yogyakarta. Jurnal Ilmiah Manajemen Kesatuan, 9(1), 11–22.

Festinger, L. (1954). A Theory of Social Comparison Processes. Human Relations, 7(2), 117–140.

Gautam, T., Van Dick, R., Wagner, U., Upadhyay, N., & Davis, A. J. (2005). Organizational citizenship behavior and organizational commitment in Nepal. Asian journal of social psychology, 8(3), 305-314.

Hackett, R. D., & Guion, R. M. (1985). A reevaluation of the absenteeism-job satisfaction relationship. Organizational behavior and human decision processes, 35(3), 340-381.

Herzberg, F. (2017). Work and the Nature of Man. Santa Fe: Martino Fine Books.

House, J. S. (1981). Work Stress and Social Support. Massachusetts: Addison-Wesley.

Iqbal, J., Qureshi, N., Ashraf, M. A., Rasool, S. F., & Asghar, M. Z. (2021). The effect of emotional intelligence and academic social networking sites on academic performance during the COVID-19 pandemic. Psychology research and behavior management, 905-920.

Kartika, I. (2011). Mengelola Pelatihan Partisipatif. Bandung: Alfabeta.

Kitsios, F., Mitsopoulou, E., Moustaka, E., & Kamariotou, M. (2022). User-generated content behavior and digital tourism services: A SEM-neural network model for information trust in social networking sites. International Journal of Information Management Data Insights, 2(1), 100056.

Kurniawati, E., & Ramli, A. H. (2024). The influence of procedural justice, organizational trust, and organizational commitment on work engagement. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 755–772.

Maslach, C., & Leiter, M. P. (2000). The truth about burnout: How organizations cause personal stress and what to do about it. Hoboken: John Wiley & Sons.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89.

Mihalca, L., Ratiu, L., Helm, C., Brendea, G., & Metz, D. (2024). The relationship of job characteristics with in-role and extra-role performance: the mediating effect of job crafting. Baltic Journal of Management, 19(2), 163-182

Muis, M., Taba, I., & Maming, J. (2022). Pengaruh motivasi intrinsik dan motivasi ekstrinsik terhadap kinerja dosen STIM Lasharan Jaya Makassar. Jurnal Mirai Management, 7(2), 175-180.

Nasution, A. A., Broto, B. E., & Munawarah, M. (2022). The influence of demographic characteristics perceived organizational support on affective commitment. Jurnal Ekonomi, 11(03), 489-499.

Nuzula, I. F., & Nurmaya, E. (2020). The influence of distributive justice, job satisfaction and affective commitment to organizational citizenship behavior. Revista Produçao e Desenvolvimento, 6.

Parayitam, S., Usman, S. A., Namasivaayam, R. R., & Naina, M. S. (2021). Knowledge management and emotional exhaustion as moderators in the relationship between role conflict and organizational performance: Evidence from India. Journal of Knowledge Management, 25(6), 1456-1485.

Parinding, R. G. (2017). Analisis pengaruh komitmen afektif, komitmen berkelanjutan, dan komitmen normatif terhadap kinerja karyawan pada PT. Pegadaian (persero) cabang Ketapang. MAGISTRA: Jurnal Ilmu Manajemen, 1(2), 88-107.

Raharjo, S. B., Masahere, U., & Widodo, W. (2023). Komitmen organisasi sebagai strategi peningkatan kinerja dan loyalitas karyawan: studi tinjauan literatur. Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA), 143-156.

Retno, B., Samsuddin, H., Nitawati, E. Y., Soelistya, D., & Putrianti, F. G. (2024). Human resource management strategy the role of managers and career development. Jurnal Ilmiah Manajemen Kesatuan, 12(4), 951-960.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. The Journal of Applied Psychology, 87, 698–714.

Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: the contribution of perceived organizational support. Journal of applied psychology, 86(5), 825.

Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358–384.

Riyadi, A., & Ratnasari, V. (2025). Risk Assessment and Mitigation in Workplace Safety at Energy Distribution Company PT XYZ. Jurnal Ilmiah Manajemen Kesatuan, 13(1), 209–220.

Shaik, S. A., Batta, A., & Parayitam, S. (2023). Knowledge management and resistance to change as moderators in the relationship between change management and job satisfaction. Journal of Organizational Change Management, 36(6), 1050-1076.

Thoits, P. A. (2011). Mechanisms linking social ties and support to physical and mental health. Journal of Health and Social Behavior, 52(2), 145–161.

Travis, M. L., Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2023). The effect of knowledge conversion on innovation and performance: A multi‐layered moderated‐mediation model. Knowledge and Process Management, 30(4), 409-433.

Wildanika, A., Atrhana, N., Saiful, S., & Chamariyah, C. (2024). Competitive Advantage Management Strategy and Corporate Survival Ability. Jurnal Ilmiah Akuntansi Kesatuan, 12(5), 731–738.

Yang, M., Luu, T. T., & Wang, D. (2024). The effect of internal knowledge transfer on the relationship between personality traits and employee service performance: a multilevel model. Journal of Knowledge Management, 28(3), 799-826.

Downloads

Published

2025-05-31

How to Cite

Riani, D., & Aryanto Sopiansah, V. (2025). Peer Assessment as a Tool for Measuring Employee Affective Commitment. Jurnal Ilmiah Manajemen Kesatuan, 13(3), 1481–1490. https://doi.org/10.37641/jimkes.v13i3.3246