The Effect of Price, Brand Trust, and Brand Image on Smartphone Purchase Decisions
DOI:
https://doi.org/10.37641/jimkes.v13i4.3371Keywords:
Brand Image, Brand Trust, Price, Purchase Decision, StudentsAbstract
This study aims to analyze the influence of price, brand trust, and brand image on smartphone purchasing decisions among college students. College students are young consumers with special characteristics, such as limited budget but have a high orientation towards trends, quality, and brand value. This study uses a quantitative approach with an associative design. A sample of 150 respondents was determined through a purposive sampling technique, namely active students who have used smartphones in the last six months. Data collection was carried out through a closed questionnaire with a five-point Likert scale. The instrument was tested through validity and reliability tests, and continued with testing classical assumptions such as normality, multicollinearity, and heteroscedasticity. Data analysis was carried out using multiple linear regression and the F test. The results showed that price, brand trust, and brand image had a significant effect on purchasing decisions, both partially and simultaneously. Among the three variables, brand image is the most dominant factor influencing purchasing decisions. This shows that the perception of a brand as a symbol of trends, lifestyle, and identity greatly influences college students in choosing a product, although they still consider the aspects of price and trust in quality
Downloads
References
Akoglu, H. E., & Özbek, O. (2022). The effect of brand experiences on brand loyalty through perceived quality and brand trust: A study on sports consumers. Asia Pacific Journal of Marketing and Logistics, 34(10), 100-112.
Al Farasyi, F., & Iswati, H. (2021). The influence of social media, e-lifestyle and digital culture on consumption behavior (Case Study of Go Food in Jakarta). RSF Conference Series: Engineering and Technology, 1(2), 30–39.
Albari, & Safitri, I. (2018). The influence of product price on consumers’ purchasing decisions. Review of Integrative Business and Economics Research, 7(02),48-57.
Ali, Z., & Bhaskar, S. B. (2016). Basic statistical tools in research and data analysis. In Indian Journal of Anaesthesia 60(9), 59-69.
Amron, A. (2018). The influence of brand image, brand trust, product quality, and price on the consumer’s buying decision of MPV cars. European Scientific Journal, ESJ, 14(13), 115-125.
Ansari, J. A. N., & Khan, N. A. (2020). Exploring the role of social media in collaborative learning the new domain of learning. Smart Learning Environments, 7(1), 1–16.
Aprilia, D. K., & Hutauruk, B. M. (2023). Pengaruh promosi, harga dan citra merek terhadap minat beli pada produk smartphone realme (Studi kasus pada mahasiswa Universitas Pelita Bangsa). JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi), 9(4), 1132-1142.
Apuke, O. D. (2017). Quantitative research methods: A synopsis approach. Kuwait Chapter of Arabian Journal of Business and Management Review, 6(11), 80-92.
Asmara, M. J. H., Elwisam, E., & Digdowiseiso, K. (2023). The influence of product quality, price perception and product innovation on purchase decisions for xiaomi mobile products at Yuli Cell, East Lampung Regency. Jurnal Syntax Admiration, 4(2), 344-360.
Asyrofi, A., Anggriani, I., & Soemarsono, A. R. (2023). Implementation of discrete time markov chain method to estimate the transition of smartphone brands usage in Balikpapan. Jurnal Ilmu Dasar, 24(2), 159–168.
Bachri, M., & Kamarudin, J. (2023). The influence of lifestyle, brand image and word of mouth on purchasing decisions of oppo brand cellphones on mamuju muhammadiyah university students. SEIKO: Journal of Management & Business, 6(2), 51-66.
Ballester, E. D., & Manuera-Aleman, J. L. (2001). Brand trust in the context of consumer loyalty. European Journal of Marketing, 35(12),251-261.
Chahal, H., & Rani, A. (2017). How trust moderate’s social media engagement and brand equity. Journal of Research in Interactive Marketing, 11(3),135-144.
Chen, K., Zha, Y., Alwan, L. C., & Zhang, L. (2020). Dynamic pricing in the presence of reference price effect and consumer strategic behaviour. International Journal of Production Research, 58(2),17-27.
Chen, Y.-J., Zenou, Y., & Zhou, J. (2018). Competitive Pricing Strategies in Social Networks. SSRN Electronic Journal 3(2), 15-30.
Danibrata, A. (2019). Enhancing Customer Loyalty Through Product Quality, Brand Commitment, And Brand Trust. Southeast Asia Journal of Contemporary Business, Economics and Law, 20(2), 12--43.
Dunn, S., Dawes, J., & Bogomolova, S. (2020). The effects of competitive context on consumer response to price changes. Journal of Marketing Management, 36(7), 21-43.
Ernest Grace, Rosita Manawari Girsang, Sudung Simatupang, Vivi Candra, & Novelyn Sidabutar. (2021). Product Quality and Customer Satisfaction and Their Effect on Consumer Loyalty. International Journal of Social Science, 1(2),15-29.
Fransisca, V., & Ningsih, W. (2023). The Advancement of Technology and its Impact on Social Life in Indonesia. Devotion: Journal of Research and Community Service, 4(3), 860–864.
Geng, X., Guo, X., & Xiao, G. (2022). Impact of Social Interactions on Duopoly Competition with Quality Considerations. Management Science, 68(2), 100-113.
Grassl, W. (2000). Strategic Brand Management: Building, Measuring, and Managing Brand Equity. In Journal of Consumer Marketing 17(3),15-33.
Guan, J., Wang, W., Guo, Z., Chan, J. H., & Qi, X. (2021). Customer experience and brand loyalty in the full-service hotel sector: the role of brand affect. International Journal of Contemporary Hospitality Management, 33(5), 17-33.
Guliyev, S. (2023). The impact of brand perception and brand image on consumer purchasing behavior in Azerbaijan. Science, Education and Innovations in the context of modern problems, 6(1), 137-144.
Han, S. H., Nguyen, B., & Lee, T. J. (2015). Consumer-based chain restaurant brand equity, brand reputation, and brand trust. International Journal of Hospitality Management, 50(4), 15-33.
Harahap, R. A., & Wijaya, T. (2022). Effect of the Brand Image, Product Quality, And Price on The Consumer Decisions at PT. Duta Agung Anugerah Medan. International Journal of Economic, Technology and Social Sciences (Injects), 3(1), 277-289.
Hoseason, J. (2003). Pricing: Making Profitable Decisions. Journal of Revenue and Pricing Management, 2(2), 90-102.
Keller, K. L., & Swaminathan, V. (2013). Strategic Brand Management: Building, Measuring, and Managing Brand Equity, Global Edition. London: Pearson Education.
Khadim, R. A., Hanan, M. A., Arshad, A., Saleem, N., & Khadim, N. A. (2018). Revisiting antecedents of brand loyalty: Impact of perceived social media communication with brand trust and brand equity as mediators. Academy of Strategic Management Journal, 17(1),201-215.
Komara, A. T. (2023). Roles of Price on Rebates and Implication to Customer Product Choice. Jurnal Ekonomi, Bisnis & Entrepreneurship, 17(2), 311-327.
Kotler, P., & Armstrong, G. (2018). Principles of Marketing. London: Pearson Education.
Kotler, P., Keller, D. K. L., Brady, D. M., Goodman, M., & Hansen, M. T. (2016). Marketing Management (15th ed). London: Pearson Education.
Kuswati, R., Putro, W. T., Mukharomah, W., & Isa, M. (2021). The Effects of Brand Image on Consumer Loyalty: The Role of Consumer Satisfaction and Brand Trust as Intervening Variables. Urecol Journal. Part B: Economics and Business, 1(2),15-33.
Lin, C. T., & Chuang, S. S. (2018). The Importance of Brand Image on Consumer Purchase Attitude: A Case Study of E-Commerce in Taiwan. Studies in Business and Economics, 13(3),87-97.
Lin, Y., Liu, Y., Fan, W., Tuunainen, V. K., & Deng, S. (2021). Revisiting the Relationship Between Smartphone Use and Academic Performance: A Large-scale Study. Computers in Human Behavior,3(2), 122-135.
Manandhar, B. (2020). Impact of advertisement and price on consumer purchase decision. Management Dynamics, 23(1),17-33.
Moki, S., Ngange, K., & Mbiatem, N. (2023). Understanding the Nexus between Customers Satisfaction with Product Quality and Branding on Consumer Loyalty: The Case of Consumers of Les Brasseries du Cameroun Products in the Buea Municipality. International Journal of Strategic Marketing Practice, 5(2),18-35.
Molm, L. D., Schaefer, D. R., & Collett, J. L. (2009). Fragile and resilient trust: Risk and uncertainty in negotiated and reciprocal exchange. Sociological Theory, 27(1),15-45.
Morgan, R. M., & Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing, 58(3),102-215.
Nurvita, R. A., & Saputro, E. P. (2024). The Effect of Product Quality, Price Promotion and Brand Image on Purchasing Decisions at Somethinc Skincare. Jurnal Ilmiah Manajemen Kesatuan, 12(2), 459–468.
Oxenfeldt, A. R., & Monroe, K. B. (1980). Pricing: Making Profitable Decisions. Journal of Marketing, 44(1),202-215.
Rizki, M., & Santosa, A. (2024). The Effect of Product Quality, Electronic Word of Mouth and Lifestyle on Purchasing Decisions in Generation Z. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 565–574.
Dhewi, T. S. (2022). The Influence of Product Quality on Consumer Loyalty with Customer Satisfaction and Brand Trust as Mediating Variables (Case Research on Samsung Smartphone Consumers in Malang City). International Journal Of Humanities Education and Social Sciences, 2(1).
Sasmita, J., & Norazah, M. S. (2015). Young consumers’ insights on brand equity: Effects of brand association, brand loyalty, brand awareness, and brand image. International Journal of Retail and Distribution Management, 43(3),215-230.
Schilke, O., Reimann, M., & Cook, K. S. (2015). Power decreases trust in social exchange. Proceedings of the National Academy of Sciences, 112(42), 12950-12955.
Setiadi, D., Rahayuningsih, N., Surianti, S., & Anwar, S. (2019). Android Smartphone Among Young People. International Journal for Educational and Vocational Studies, 1(5),230-246.
Setiawan, B., Gendalasari, G. G., & Putrie, D. R. (2022). Analysis of Consumers’ Green Purchase Behavior on Bottled Water Through a Green Brand Image Approach. Riset, 4(2),255-267.
Shang, W., Tong, S., & Wang, Y. (2022). Duopolistic positioning and pricing competition with variety-seeking and strategic consumers. Naval Research Logistics, 69(2),230-243.
Shilpa, S. (2022). Impact of Brand Image in Purchasing Decisions: A Perspective. Towards Excellence, 3(2), 100-115.
Siahaan, W. C., Hendra, Y., & Matondang, A. (2017). Strategi Komunikasi Pemasaran Pt. Oppo Indonesia Dalam Meningkatkan Citra Smartphone Oppo. Perspektif, 6(1), 8-12.
Smith, D. C., & Aaker, D. A. (1992). Managing Brand Equity: Capitalizing on the Value of a Brand Name. Journal of Marketing, 56(2),117-127.
Sugiyono, M. (2012). Metode penelitian kuantitatif, kualitatif, dan kombinasi. Bandung: Alfabeta.
Veloutsou, C. (2015). Brand evaluation, satisfaction and trust as predictors of brand loyalty: the mediator-moderator effect of brand relationships. Journal of Consumer Marketing, 32(6),15-33.
Wahyuningsih, D., & Hasibuan, D. H. (2018). Penggunaan Pola Produksi Dalam Menentukan Harga Jual Melalui Penerapan Metode Mark Up (Studi kasus pada UMKM Tepung Talas RUSMAN). Jurnal Ilmiah Akuntansi Kesatuan, 6(2), 317-344.
Wei, S. (2024). The Importance of Brand Image. Media and Communication Research, 5(1), 45-57.
Widari, S., Farida, U., & Setiawan, F. (2022). Pengaruh Persepsi Kualitas, Brand Identity, dan Brand Trust Terhadap Loyalitas Merek pada Pengguna Smartphone Oppo di Ponorogo. Jurnal Aktual, 20(2), 301-315.
Zhang, Y., Liu, C., & Lang, C. (2025). How luxury fashion brands leverage TikTok to captivate young consumers: an exploratory investigation using video analytics. Journal of Marketing Analytics, 13(1), 128-144.
Zhao, N., Wang, Q., Cao, P., & Wu, J. (2019). Dynamic pricing with reference price effect and price-matching policy in the presence of strategic consumers. Journal of the Operational Research Society, 70(12), 200-215.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Ilmiah Manajemen Kesatuan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.





