Work Agility in the Disruptive Era: The Role of Locus of Control in Female Employees of SOEs

Andi Ririn Oktaviani

doi:10.37641/jimkes.v13i5.3523

Authors

Andi Ririn Oktaviani Institut Teknologi dan Bisnis Nobel, Indonesia

DOI:

https://doi.org/10.37641/jimkes.v13i5.3523

Keywords:

Employee Agility, Female Employees, Knowledge Transfer, Locus of Control, Technological Support, Work Agility

Abstract

In an era of disruption characterized by rapid change and high complexity, work agility is key to organizational success, especially for female employees in a State-Owned Enterprise (SOEs) in Makassar. Therefore, this study aims to examine the effect of knowledge transfer and technological support on work agility, with psychological determinants as a mediating variable. The method used involved 100 female SOEs employees selected using purposive sampling. Data was collected through questionnaires and analyzed using Structural Equation Modeling (SEM). The results showed that knowledge transfer and technological support significantly improved employees' psychological determinants; these psychological determinants, in turn, had a significant positive effect on work agility. Knowledge transfer had no direct effect on work agility, while technological support showed a marginal direct effect. These findings confirm that psychological determinants mediate the relationship between knowledge transfer and technological support on work agility. Practically, this study recommends developing a knowledge-sharing culture, effective technology utilization, and enhancing psychological resources to create an adaptive and resilient workforce.

Downloads

Download data is not yet available.

References

Alavi, S. (2016). The influence of workforce agility on external manufacturing flexibility of Iranian SMEs. International Journal of Technology Learning, Innovation and Development, 8(1), 111–127.

Alavi, S., Abd Wahab, D., Muhamad, N., & Arbab Shirani, B. (2014). Organic structure and organisational learning as the main antecedents of workforce agility. International Journal of Production Research, 52(21), 6273–6295.

Alavi, S., & Wahab, D. A. (2013). A review on workforce agility. Research Journal of Applied Sciences, Engineering and Technology, 5(16), 4195–4199.

Ali, A., Wang, H., Khan, A., Pitafi, A. H., & Amin, S. (2018). Task interdependence and employee agility: The role of communication quality and knowledge sharing. Journal of Organizational Change Management, 31(4), 927–944.

Al Mansoori, M. S., Jabeen, F., Piccardi, P., & Pezone, A. (2025). Unraveling knowledge sharing behavior under ethical leadership: The mediating role of knowledge centered culture and intrinsic motivation. Journal of Knowledge Management, 2(1), 121-141.

Arkorful, H., & Hilton, S. K. (2022). Locus of control and entrepreneurial intention: A study in a developing economy. Journal of Economic and Administrative Sciences, 38(2), 333–344.

Asakdiyah, S., & Hapsari, A. A. (2023). The impact of engagement based leadership, HR technology adaptation, and skill development on work efficiency: Mediating through employee well being. Ambidextrous Journal of Innovation Efficiency and Technology in Organization, 1(1), 25–34.

Cao, X., Geddes, D., & Sun, L. (2016). The impact of knowledge sharing and organizational support on employee agility: A study in China. Journal of Knowledge Management, 20(5), 950–964.

Elbus, L. M. S., Mostafa, M. G., Mahmoud, F. Z., Shaban, M., & Mahmoud, S. A. (2024). Nurse managers’ managerial innovation and its relation to proactivity behavior and locus of control among intensive care nurses. BMC Nursing, 23(1), 485-495.

Elali, W. (2021). The importance of strategic agility to business survival during corona crisis and beyond. International Journal of Business Ethics and Governance (IJBEG), 1(2), 1–8.

Goraya, M. A. S., Yaqub, M. Z., Khan, M. A., Akram, M. S., & Alofaysan, H. (2024). Transforming performance: How agility, response, resilience and support shape success in digital strategies. Information Technology & People, 2(1), 121–131.

Gunawan, A., Wahyuni, S. F., & Sari, M. (2023). Factors affecting financial management behavior of Paylater users in Indonesia: Examining the moderating role of locus of control. Investment Management & Financial Innovations, 20(4), 171-181.

Hampson, D. P., Gong, S., & Xie, Y. (2021). How consumer confidence affects price-conscious behavior: The roles of financial vulnerability and locus of control. Journal of Business Research, 132 (1), 693–704.

Ibrahim Ismael, Z., Mamdouh El kholy, S., & Saeed Ahmed Abd Elrhaman, E. (2021). Knowledge management as a predictor of organizational resilience and agility. Egyptian Journal of Health Care, 12(4), 1397–1412.

Jaafar, M., Khan, K. N., & Salman, A. (2025). A systematic review and framework for organizational agility antecedents towards industry 4.0. Management Review Quarterly, 2(1), 1–26.

Jo, Y., & Hong, A. J. (2022). Impact of agile learning on innovative behavior: A moderated mediation model of employee engagement and perceived organizational support. Frontiers in Psychology, 13(1), 900–919.

Kane, G. C. (2017). The evolutionary implications of social media for organizational knowledge management. Information and organization, 27(1), 37-46.

Kismono, G., Danarilia, V. O., & Ardianto, H. (2024). Exploring organizational health to achieve organizational agility. Jurnal Ilmiah Manajemen Kesatuan, 12(4), 893–902.

Leonardi, P. M. (2014). Social media, knowledge sharing, and innovation: Toward a theory of communication visibility. Information Systems Research, 25(4), 796–816.

Leonardi, P. M., & Meyer, S. R. (2015). Social media as social lubricant: How ambient awareness eases knowledge transfer. American Behavioral Scientist, 59(1), 10–34.

Lee, O. K. D., Xu, P., Kuilboer, J. P., & Ashrafi, N. (2021). How to be agile: The distinctive roles of IT capabilities for knowledge management and process integration. Industrial Management & Data Systems, 121(11), 2276–2297.

Luo, W. (2024). Flexible leadership: Bridging gender dynamics and enhancing enterprise performance. Management Research Quarterly, 1(4), 4–17.

Malik, M., Sarwar, S., & Orr, S. (2021). Agile practices and performance: Examining the role of psychological empowerment. International Journal of Project Management, 39(1), 10–20.

Miceli, A., Hagen, B., Riccardi, M. P., Sotti, F., & Settembre Blundo, D. (2021). Thriving, not just surviving in changing times: How sustainability, agility and digitalization intertwine with organizational resilience. Sustainability, 13(4), 2052-2062.

Muduli, A. (2017). Workforce agility: Examining the role of organizational practices and psychological empowerment. Global Business and Organizational Excellence, 36(5), 46–56.

Moşteanu, N. R. (2024). Adapting to the unpredictable: Building resilience for business continuity in an ever changing landscape. European Journal of Theoretical and Applied Sciences, 2(1), 444–457.

Omachi, V. O., & Ajewumi, O. E. (2024). The influence of agile organizational design on employee engagement and performance in the digital age. International Journal of Research Publication and Reviews, 5(10), 25–39.

Paul, P., & Singh, B. (2023). Healthcare employee engagement using the internet of things: a systematic overview. In The Adoption and Effect of Artificial Intelligence on Human Resources Management, 2(1), 71–97.

Pitafi, A. H., Rasheed, M. I., Islam, N., & Dhir, A. (2023). Investigating visibility affordance, knowledge transfer and employee agility performance: A study of enterprise social media. Technovation, 128 (1), 102874-102884.

Pitafi, A. H., & Ren, L. (2021). The role of enterprise social media visibility affordance in knowledge transfer and employee agility. Technovation 128 (1), 102-112.

Putri, A. N., & Mangundjaya, W. L. (2020). The influence of psychological environment and work agility on employee performance. Jurnal Psikologi Industri dan Organisasi, 9(1), 23–34.

Rauniar, R., & Cao, R. (2025). An empirical study on the role of authentic leadership in strategic agile operations, organizational sustainability, and business performance. Global Journal of Flexible Systems Management, 2(1), 1–20.

Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs: General and Applied, 80(1), 1–28.

Sherehiy, B. (2008). The relationship between work agility and organizational performance. International Journal of Management, 25(4), 761–774.

Sun, L., Cao, X., Ali, A., Khan, A., & Pitafi, A. H. (2020). Knowledge acquisition and provision as mediators of social media’s impact on employee agility. Journal of Knowledge Management, 24(3), 513–532.

Tekeli, M., & Özkoç, A. G. (2022). The effect of proactive personality and locus of control on innovative work behavior: The mediating role of work engagement. Anais Brasileiros de Estudos Turísticos: ABET, 12(1), 8-16.

Treem, J. W., & Leonardi, P. M. (2013). Social media use in organizations: Exploring the affordances of visibility, editability, persistence, and association. Annals of the International Communication Association, 36(1), 143–189.

Verawati, D., Yudhanto, W., Giovanni, A., Ikhwan, K., & Hartono, B. (2023). Strategic leadership model in the hospitality industry: SWOT analysis. Jurnal Ilmiah Manajemen Kesatuan, 11(2), 477–486.

Wu, Y., & Tham, J. (2023). The impact of environmental regulation, Environmental, Social and Government performance, and technological innovation on enterprise resilience under a green recovery. Heliyon, 9(10), 121–131.

Zahoor, N., Khan, H., Donbesuur, F., Khan, Z., & Rajwani, T. (2024). Grand challenges and emerging market small and medium enterprises: The role of strategic agility and gender diversity. Journal of Product Innovation Management, 41(2), 473–500.