The Role of Stakeholder Collaboration in Improving Supply Chain System Performance and Sustainability

Ade Suhara; Suprayitno; Imam Jayanto

doi:10.37641/jimkes.v13i6.3996

Authors

Ade Suhara Universitas Buana Perjuangan Karawang, Indonesia
Suprayitno Universitas Kristen Teknologi Solo, Indonesia
Imam Jayanto Universitas Sam Ratulangi, Indonesia

DOI:

https://doi.org/10.37641/jimkes.v13i6.3996

Keywords:

Global Supply Chains, Stakeholder Collaboration, Supply Chain Resilience, Sustainability

Abstract

Global supply chains face challenges like demand fluctuations, supply uncertainties, and changing regulations, making stakeholder collaboration vital for performance and sustainability. This study examines how collaboration among suppliers, manufacturers, distributors, customers, NGOs, and regulators enhances supply chain efficiency and resilience. Through a qualitative review of literature from 2020–2025, sourced from Scopus, Web of Science, and Google Scholar, the analysis highlights that collaboration reduces lead times, optimizes logistics, lowers costs, and integrates environmental and social objectives. Key success factors include trust, clear communication, aligned objectives, technology adoption, long-term commitment, and skilled human resources. However, barriers such as conflicting interests, technological disparities, trust deficits, global complexities, and high initial costs pose challenges. Case studies like Unilever’s “Partner to Win” and Walmart’s Project Gigaton show significant reductions in CO₂ emissions, cost savings, and environmental impact through effective stakeholder coordination. The findings emphasize that integrated digital platforms, strong governance, and multicultural management skills are critical for advancing sustainable collaboration in global supply chains.

Downloads

Download data is not yet available.

References

Asadpour, S., Kooravand, M., & Asfaram, A. (2022). A review on zinc oxide/poly (vinyl alcohol) nanocomposites: Synthesis, characterization and applications. Journal of Cleaner Production, 362(1), 132-297.

Atif, M., Alam, M. S., & Hossain, M. (2020). Firm sustainable investment: Are female directors greener?. Business Strategy and the Environment, 29(8), 3449-3469.

Bag, S., Gupta, S., & Foropon, C. (2019). Examining the role of dynamic remanufacturing capability on supply chain resilience in circular economy. Management Decision, 57(4), 863-885.

Beske, P., Land, A., & Seuring, S. (2014). Sustainable supply chain management practices and dynamic capabilities in the food industry: A critical analysis of the literature. International Journal of Production Economics, 152(1), 131-143.

Blome, C., & Schoenherr, T. (2011). Supply chain risk management in financial crises—A multiple case-study approach. International Journal of Production Economics, 134(1), 43-57.

Blome, C., Schoenherr, T., & Rexhausen, D. (2013). Antecedents and enablers of supply chain agility and its effect on performance: a dynamic capabilities perspective. International Journal of Production Research, 51(4), 1295–1318.

Boell, S. K., & Cecez-Kecmanovic, D. (2015). On being ‘systematic’ in literature reviews in IS. Journal of Information Technology, 30(2), 161-173.

Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide. London: Sage Publication.

Brunet-Jailly, E. (2022). Cross-border cooperation: a global overview. Alternatives, 47(1), 3-17.

Cao, M., & Zhang, Q. (2011). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163–180.

Chowdhury, P., Paul, S. K., Kaisar, S., & Moktadir, M. A. (2021). COVID-19 pandemic related supply chain studies: A systematic review. Transportation Research Part E: Logistics and Transportation Review, 148(2), 102-271.

Christopher, M. (2016). Logistics and supply chain management: Logistics & supply chain management. London: Pearson UK.

Dubey, R., Gunasekaran, A., Bryde, D. J., Dwivedi, Y. K., & Papadopoulos, T. (2020). Blockchain technology for enhancing swift-trust, collaboration and resilience within a humanitarian supply chain setting. International Journal of Production Research, 58(11), 3381-3398.

Dyer, J. H., & Nobeoka, K. (2000). Creating and managing a high‐performance knowledge‐sharing network: the Toyota case. Strategic Management Journal, 21(3), 345-367.

Harris, S., Martin, M., & Diener, D. (2021). Circularity for circularity’s sake? Scoping review of assessment methods for environmental performance in the circular economy. Sustainable Production and Consumption, 26(1), 172-186.

He, B., & Bai, K. J. (2021). Digital twin-based sustainable intelligent manufacturing: a review. Advances in Manufacturing, 9(1), 1-21.

Ivanov, D., & Dolgui, A. (2020). Viability of intertwined supply networks: Extending the supply chain resilience angles towards survivability. A position paper motivated by COVID-19 outbreak. International Journal of Production Research, 58(10), 2904-2915.

Kache, F., & Seuring, S. (2017). Challenges and opportunities of digital information at the intersection of Big Data Analytics and supply chain management. International Journal of Operations & Production Management, 37(1), 10-36.

Kamble, S., Gunasekaran, A., & Dhone, N. C. (2020). Industry 4.0 and lean manufacturing practices for sustainable organisational performance in Indian manufacturing companies. International Journal of Production Research, 58(5), 1319-1337.

Li, S., Jayaraman, V., Paulraj, A., & Shang, K. C. (2016). Proactive environmental strategies and performance: Role of green supply chain processes and green product design in the Chinese high-tech industry. International Journal of Production Research, 54(7), 2136-2151.

Manavalan, E., & Jayakrishna, K. (2019). A review of Internet of Things (IoT) embedded sustainable supply chain for industry 4.0 requirements. Computers & Industrial Engineering, 127(2), 925-953.

Martínez, C., Paraskevas, J. P., Grimm, C., Corsi, T., & Boyson, S. (2020). The impact of environmental risks in supply chain resilience. Supply Chain Management and Logistics in Emerging Markets: Selected Papers from the 2018 MIT SCALE Latin America Conference, 2(1), 11–39.

Matopoulos, A., Vlachopoulou, M., Manthou, V., & Manos, B. (2007). A conceptual framework for supply chain collaboration: empirical evidence from the agri‐food industry. Supply Chain Management: An International Journal, 12(3), 177-186.

Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journal of Business Logistics, 22(2), 1-25.

Mohamed, O. A. M. (2023). How generative AI transforming supply chain operations and efficiency? Jurnal Ilmiah Manajemen Kesatuan, 2(3), 34-44.

Ozdemir, D., Sharma, M., Dhir, A., & Daim, T. (2022). Supply chain resilience during the COVID-19 pandemic. Technology in Society, 68(2), 10-47.

Pierri, E., Schulze, C., Herrmann, C., & Thiede, S. (2020). Integrated methodology to assess the energy flexibility potential in the process industry. Procedia CIRP, 90(2), 677-682.

Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514-522.

Queiroz, M. M., Ivanov, D., Dolgui, A., & Fosso Wamba, S. (2022). Impacts of epidemic outbreaks on supply chains: mapping a research agenda amid the COVID-19 pandemic through a structured literature review. Annals of Operations Research, 319(1), 1159–1196.

Raj, A., Dwivedi, G., Sharma, A., de Sousa Jabbour, A. B. L., & Rajak, S. (2020). Barriers to the adoption of industry 4.0 technologies in the manufacturing sector: An inter-country comparative perspective. International Journal of Production Economics, 224(1), 107-546.

Saberi, S., Kouhizadeh, M., Sarkis, J., & Shen, L. (2019). Blockchain technology and its relationships to sustainable supply chain management. International Journal of Production Research, 57(7), 2117-2135.

Silvestre, B. S. (2015). Sustainable supply chain management in emerging economies: Environmental turbulence, institutional voids and sustainability trajectories. International Journal of Production Economics, 167(2), 156-169.

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104(2), 333-339.

Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13-35.

Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence‐informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207-222.

Tsai, F. M., Bui, T. D., Tseng, M. L., Ali, M. H., Lim, M. K., & Chiu, A. S. (2021). Sustainable supply chain management trends in world regions: A data-driven analysis. Resources, Conservation and Recycling, 167(3), 105-421.

Van Hoek, R. (2020). Research opportunities for a more resilient post-COVID-19 supply chain–closing the gap between research findings and industry practice. International Journal of Operations & Production Management, 40(4), 341-355.

Vurro, C., Russo, A., & Perrini, F. (2009). Shaping sustainable value chains: Network determinants of supply chain governance models. Journal of Business Ethics, 90(4), 607-621.

Yadav, G., Luthra, S., & Mangla, S. K. (2023). Blockchain-enabled circular supply chains: A pathway to sustainable operations. Journal of Business Research, 158(2), 113-657.

Zhu, Y., Lu, Y., Liu, Q., Masliyah, J., & Xu, Z. (2020). Comprehensive study on cleaner production of heavy oil from Athabasca oil sands using chemical additives in biodiesel-assisted ambient-aqueous bitumen extraction process. Journal of Cleaner Production, 277(1), 122-940.