Human Resource Strategies for Implementing Diversity and Inclusion in Pekanbaru Organizations
DOI:
https://doi.org/10.37641/jimkes.v14i1.4524Keywords:
Diversity & Inclusion, HR Strategy, Human Resource Management, Organization, PekanbaruAbstract
The implementation of Diversity & Inclusion (D&I) has become a strategic issue for both public and private sector organizations in improving organizational productivity and effectiveness. However, the success of D&I implementation largely depends on the Human Resource Management (HRM) strategies applied. This study aims to analyze HRM strategies in realizing Diversity & Inclusion in public and private organizations in Pekanbaru. The HRM strategies examined include aligning D&I with organizational strategy, implementing fair recruitment and selection policies, providing D&I awareness training and development, creating an inclusive work culture, and monitoring and evaluating D&I initiatives. This research employed a quantitative, descriptive method with multiple linear regression analysis. The sample consisted of 150 employees and organizational leaders selected through purposive sampling. Data were collected using Likert-scale questionnaires and analyzed using descriptive and inferential statistics. The findings indicate that HRM strategies have a significant effect on the successful implementation of D&I, with fair recruitment and selection policies and an inclusive work culture identified as the most influential factors. Meanwhile, D&I training and development, as well as monitoring and evaluation efforts, still require further improvement. This study concludes that aligning HRM strategies with D&I principles is essential for creating inclusive and productive organizations.
Downloads
References
Amelia, H. R., & Saputra, H. (2024). Analysis of population composition: Dynamics of population composition and development of Pekanbaru City. El-Jughrafiyah, 4(2), 298–307.
Anggoro, A., & Anjarini, A. D. (2024). Membangun budaya organisasi yang mendukung keberagaman dan inklusi. Productivity (Management Studies and Business Journal), 1(1), 190–197.
Avery, D. R., McKay, P. F., & Volpone, S. D. (2021). Inclusive recruitment: Enhancing diversity through strategic human resource practices. Human Resource Management Review, 31(2), 100–115.
Ayoko, O. B., & Fujimoto, Y. (2024). Diversity, inclusion, and human resource management: A call for more belongingness and intersectionality research. Journal of Management & Organization, 29(6), 983–990.
Bapuji, H., Ertug, G., & Shaw, J. D. (2020). Organizations and societal economic inequality: A review and way forward. Academy of Management Annals, 14(1), 60–91.
Chaudhry, I. S., Paquibut, R. Y., & Tunio, M. N. (2021). Do workforce diversity, inclusion practices, and organizational characteristics contribute to organizational innovation? Evidence from the U.A.E. Cogent Business & Management, 8(1), 194-209.
Cox, W. T. L. (2023). Developing scientifically validated bias and diversity trainings that work: Empowering agents of change to reduce bias, create inclusion, and promote equity. Management Decision, 61(4), 1038–1061.
Deepak, S., & Perwez, S. K. (2024). Examining justice in recruitment: procedural and distributive perspectives. International Journal of Economics & Business Administration (IJEBA), 12(3), 82-98.
Elemam, S. M., & Saide, A. (2023). A critical perspective on education across cultural differences. Research in Education and Rehabilitation, 6(2), 166–174.
Fujimoto, Y., & Uddin, J. (2022). Inclusive leadership for reduced inequality: Economic–social–economic cycle of inclusion. Journal of Business Ethics, 181(3), 563–582.
Gagnon, S., Augustin, T., & Cukier, W. (2022). Interplay for change in equality, diversity and inclusion studies. Human Relations, 75(7), 1327–1353.
Guillaume, Y. R. F., Dawson, J. F., Woods, S. A., Sacramento, C. A., & West, M. A. (2021). Getting diversity at work to work: What we know and what we still don’t know. Journal of Occupational and Organizational Psychology, 94(1), 1–28.
Hoang, T., Suh, J., & Sabharwal, M. (2022). Beyond a numbers game? Impact of diversity and inclusion on the perception of organizational justice. Public Administration Review, 82(3), 537–555.
Iqbal, T., Mujtaba, G., Shafique, A., & Amjad, A. (2025). Human resource management practices and employee retention: Mediating role of diversity & inclusion and moderating effect of corporate governance. Bulletin of Management Review, 2(2), 573–591.
Isibor, N. J., Attipoe, V., Oyeyipo, I., Ayodeji, D. C., & Apiyo, B. (2025). Proposing innovative human resource policies for enhancing workplace diversity and inclusion. International Journal of Advanced Multidisciplinary Research and Studies, 5(2), 833-841.
Jonsen, K., Maznevski, M. L., & Schneider, S. C. (2021). Diversity and its not so diverse literature: An international perspective. International Journal of Human Resource Management, 32(21), 1–26.
Kulik, C. T., & Roberson, L. (2022). Diversity initiatives effectiveness: What organizations can do to improve outcomes. Human Resource Management, 61(3), 245–260.
Kusuma, D., & Pratiwi, R. (2022). Inklusi disabilitas di industri teknologi Indonesia. Jurnal Sosial dan Humaniora, 10(2), 67–79.
Lashitew, A. A., Branzei, O., & van Tulder, R. (2024). Community inclusion under systemic inequality: How for-profit businesses pursue social purpose. Journal of Management Studies, 61(1), 230–268.
Le, H., Palmer Johnson, C., & Fujimoto, Y. (2021). Organizational justice and climate for inclusion. Personnel Review, 50(1), 1-20.
Leuhery, F., Padang, N. S., Puspitasari, D., & Judijanto, L. (2024). Workplace diversity and inclusion: Strategies for effective implementation and benefits to organizational culture. Dinasti International Journal of Economics, Finance & Accounting (DIJEFA), 5(4), 300-310.
Lima, S. A., & Rahman, M. M. (2024). Effective strategies for implementing d&i programs. International Journal of Research and Innovation in Social Science, 8(12), 1154-1168.
Lima, S. A., Rahman, M. M., Bhuiyan, M. I. H., & Rahman, Z. (2025). The role of HRM in shaping inclusive cultures: Navigating cross-cultural D&I challenges in U.S. organizations. Journal of Business and Management Studies, 7(1), 263–272.
Manurung, G. G. (2024). Pengimplementasian kebijakan keberagaman dan inklusi dalam manajemen sumber daya manusia dan dampaknya terhadap kinerja organisasi. JUMANT: Jurnal Manajemen dan Akuntansi, 7(1), 23–33.
Mimelientesa, I., & Budiyanto. (2021). Financial inclusion as mediator in the relationship of social capital and financial literacy towards business performance of the trade sector SMEs in Pekanbaru, Indonesia. Economic Annals-XXI, 1(194), 21–28.
Mullin, A. E., Coe, I. R., Gooden, E. A., Tunde-Byass, M., & Wiley, R. E. (2021). Inclusion, diversity, equity, and accessibility: From organizational responsibility to leadership competency. Healthcare Management Forum, 34(6), 311–315.
Mustari, V. H., Hasan, S. Z., Sulaeman, M. M., Lubis, F. M., & Suyatno, A. (2024). Pengaruh diversitas dan inklusi terhadap kinerja organisasi. COSTING: Journal of Economic, Business and Accounting, 7(2), 125–133.
Nayak, S., & Budhwar, P. (2025). Diversity-related psychological contract breaches and turnover intention: a moderated-mediation model of diversity HR practices and engagement. Journal of Managerial Psychology, 2(1), 1-35.
Okatta, C. G., Ajayi, F. A., & Olawale, O. (2024). Enhancing organizational performance through diversity and inclusion initiatives: a meta-analysis. International Journal of Applied Research in Social Sciences, 6(4), 734-758.
Putri, S. K., Santosa, H. D., & Manulang, L. (2025). Merangkul keberagaman dan inklusi: Evolusi budaya organisasi di Gojek Indonesia. Jurnal Manajemen Indonesia, 25(1), 1–15.
Santosa, H. D., Manulang, L., & Putri, S. K. (2022). Integrating diversity and inclusion in organizational culture: A holistic approach to people management. Jurnal Office, 8(2), 385–392.
Serang, S. (2024). Budaya organisasi inklusif: Meningkatkan keragaman dan kesetaraan di tempat kerja. YUME: Jurnal Ilmiah Manajemen, 7(2), 171–181.
SHRM. (2025). SHRM I&D playbook 2025: BEAM toolkit / guidance for inclusion & diversity. Alexandria, VA: Society for Human Resource Management. Retrieved August 13, 2025, from https://www.shrm.org
Shore, L. M., Cleveland, J. N., & Sanchez, D. (2020). Inclusive workplaces: A review and model. Human Resource Management Review, 30(2), 100–113.
Singh, S. (2024). Fostering employee loyalty in tourism sector: The synergistic impact of psychological safety, inclusive leadership, ethical climate, and reward recognition. Atna Journal of Tourism Studies, 19(2), 53–76.
Syafruddin, Ilham, Yoseb Boari, Joko, & Nugroho Muhadi. (2023). Manajemen sumber daya manusia. Pekanbaru: Yayasan Penerbit Muhammad Zaini.
Ugbebor, F., Aina, O., Abass, M., & Kushanu, D. (2024). Employee cybersecurity awareness training programs customized for SME contexts to reduce human-error related security incidents. Journal of Knowledge Learning and Science Technology, 3(3), 382–409.
Vivek, R., & Krupskyi, O. (2024). Breaking stereotypes, building inclusion: Blind hiring strategies as catalysts for a diverse and discrimination-free workplace. Bulletin of VN Karazin Kharkiv National University Economic Series,1(107), 108–122.
Wijeratne, D., Dennehy, D., Quinlivan, S., Buckley, L. A., Keighron, C., & Flynn, S. (2022). Learning without limits: Identifying the barriers and enablers to equality, diversity, and inclusion in IS education. Journal of Information Systems Education, 33(1), 61–74.
World Bank. (2021). Embracing diversity and inclusion in Indonesian schools: Challenges and policy options for the future of inclusive education. Washington: World Bank.
