Integrating Human Resource Development Systems in Tourism Vocational Education Institutions

Dameria Girsang; Ivan Benedict Tambunan; Lyandru Togu Mulia Tambunan; Susanna Silvia Sembiring

doi:10.37641/jimkes.v14i3.5279

Authors

Dameria Girsang Akademi Pariwisata dan Perhotelan Darma Agung, Indonesia
Ivan Benedict Tambunan Akademi Pariwisata dan Perhotelan Darma Agung, Indonesia
Lyandru Togu Mulia Tambunan Akademi Pariwisata dan Perhotelan Darma Agung, Indonesia
Susanna Silvia Sembiring Akademi Pariwisata dan Perhotelan Darma Agung, Indonesia

DOI:

https://doi.org/10.37641/jimkes.v14i3.5279

Keywords:

Educator Development, Graduate Competencies, Human Resource Management, Industry Partnerships, Tourism Vocational Education

Abstract

This research is driven by the suboptimal human resource management in tourism vocational education in meeting dynamic industry demands, especially in graduate competency alignment, educator capacity, certification implementation, and industry partnership quality. This study aims to describe the practice of human resource management in tourism vocational education, analyze competency development strategies of students and educators, identify obstacles to human resource management, and formulate a development model that is more relevant to the needs of the tourism sector. This study uses a qualitative case study design in Indonesian tourism vocational education institutions, with data collected through semi-structured interviews, limited observations, and document analysis involving institutional leaders, educators, staff, students, alumni, and industry partners, and analyzed using reflexive thematic analysis to identify key patterns of institutional experiences and practices. The results identify four key findings, including a mismatch between graduate competencies and industry needs, underdeveloped educator capacity building, limited substantive industry partnerships, and fragmented human resource management, while the quality of training and certification programs remains uneven. These findings indicate the need for a more integrative, adaptive, and collaborative human resource management system in tourism vocational education to improve relevance and competitiveness.

Downloads

Download data is not yet available.

References

Airey, D. (2013). Forty years of tourism education and research. Economics and Business Review, 13(4), 11-19.

Andini, S., Avira, D., Satya, E., & Darmansah, T. (2024). Human resource management strategies in creating innovative learning environments. Lockheed, 3(1), 1–12.

Assen, H., Benhadda, L., Losekoot, E., & van Diggelen, M. (2023). Design thinking in hospitality education: Lessons learned and future opportunities. Journal of Hospitality, Leisure, Sport & Tourism Education, 32(6), 100-119.

Baluyut, P. (2025). Bridging the gap: Preparing students for the real world of tourism and hospitality management at state universities. International Journal on Culture, History, and Religion, 7(I3), 225-238.

Basrowi, B., Fauzi, F., & Efendi, R. (2025). The role of human resource management and business administration in enhancing tourism and regional development: An empirical study in Banten province. Jurnal Ilmiah Manajemen Kesatuan, 13(5), 3523-3528.

Braun, V., & Clarke, V. (2019). Reflecting on reflexive thematic analysis. Qualitative Research in Sport, Exercise and Health, 11(4), 589-597.

Busulwa, R., Pickering, M., & Mao, I. (2022). Digital transformation and hospitality management competencies: Toward an integrative framework. International Journal of Hospitality Management, 102(10), 103-112.

Chen, Y., Li, S., & Chen, R. (2025). Impact of industry and education integration on employment quality in higher vocational colleges: moderating role of faculty qualifications and curriculum development capacity. Education Sciences, 15(10), 13-26.

Choe, Y., & Kim, N. (2024). From the classroom to the living lab for developing competencies in tourism higher education. Journal of Hospitality, Leisure, Sport & Tourism Education, 35(9), 100-111.

Elshifa, A., Irfana, T. B., Hardianty, S., Yakin, I., & Yusup, M. (2024). Training and human resource development methods and effectiveness. Jurnal Ilmiah Manajemen Kesatuan, 12(6), 2709-2718.

Espinoza-Figueroa, F., Vanneste, D., Alvarado-Vanegas, B., Farfán-Pacheco, K., & Rodriguez-Giron, S. (2021). Research-based learning (RBL): Added-value in tourism education. Journal of Hospitality, Leisure, Sport & Tourism Education, 29(9), 100-112.

Fatimah, S., & Chamidi, A. S. (2025). A Study and strategic framework for strengthening the link and match in vocational education. International Journal of Management, Innovation, and Education, 3(1), 7-12.

Fernández-Villarán, A., Guereño-Omil, B., & Ageitos, N. (2024). Embedding sustainability in tourism education: Bridging curriculum gaps for a sustainable future. Sustainability, 16(21), 92-106.

Fuchs, K., Konar, R., & Shi, D. (2025). Is it time to rewrite the syllabus? Exploratory research on the role of sustainability in tourism education. Journal of Teaching in Travel & Tourism, 25(3), 323-341.

Giousmpasoglou, C., & Pantelidis, I. (2025). The contemporary hospitality education challenges: The educators’ perspective. Journal of Hospitality, Leisure, Sport & Tourism Education, 37(10), 100-111.

Habibi, A., Attar, R. W., Zhao, Q., Wijaya, T. T., Hendra, R., Alharmali, T. M., & Alhazmi, A. H. (2025). Validating the determinants of teachers’ performance in vocational education: Indonesian perspectives. Acta Psychologica, 25(9), 105-118.

Hamizi, Z., Din, N., Ismail, W. R. W., & Devi, M. (2025). A systematic literature review on the role of internships in shaping career intentions in hospitality. Environment-Behavior Proceedings Journal, 10(33), 337–343.

Hermansyah, S., & Faradillah, N. (2025). Bridging the skills gap through curriculum reform: A global perspective. Journal of Education Insight, 3(2), 110–127.

Kayyali, M. (2025). Aligning vocational education with industry needs: successful partnerships and practices. In Innovative Approaches in Vocational and Regional Education (pp. 1-48). Cham: IGI Global Scientific Publishing.

Liu, C.-W., Zhuang, W.-L., Leong, A. M. W., Wu, S.-C., & Huan, T.-C. (2024). The impact of mentorship on internship satisfaction among hospitality interns: The moderating role of thriving at work. The International Journal of Management Education, 22(3), 101-116.

Liu, J., & Brunhaver, S. (2025). From the margins to the center: Repositioning workforce development in engineering education. Journal of Engineering Education, 114(3), 70-82.

Lukitasari, F., Wrahatnolo, T., Suhartini, R., & Astuti, N. (2025). Responsive vocational education to the needs of the world of work: A literature review of critical factors. Journal of Vocational Technology Education, 8(3), 169–181.

Lungu, E., Onoi, M., Nastas, N., & Constantinescu, O. V. (2023). Staged professional training of tourism specialists in the higher education system in the context of social and economic crises. Revista Romaneasca Pentru Educatie Multidimensionala, 3(4), 207-218.

Meha, A., & Loku, A. (2025). Difficulties in collaborations between academia and industry: An analysis of the Austrian context. Edelweiss Applied Science and Technology, 9(9), 1984–1993.

Pantaruk, S., Khuadthong, B., Imjai, N., & Aujirapongpan, S. (2025). Fostering future-ready professionals: The impact of soft skills and internships on hospitality employability in Thailand. Social Sciences & Humanities Open, 11(9), 101-111.

Prashant, S., & Sharma, M. K. (2025). Enhancing competence through internships: A study on the correlation between internship experience and competence perceptions among hotel management students. South India Journal of Social Sciences, 22(2), 196–203.

Rahmawati, S., Prestridge, S., Abdullah, A. G., & Widiaty, I. (2025). Unpacking the digital competence challenge in vocational education: A case from Indonesia. Social Sciences & Humanities Open, 12(5), 101-113.

Riyanto, S., Sidok, S. S., Ariah, S., & Hasanudin, I. (2025). Transforming vocational education management towards link and match with Industry 4.0. Journal of Social Research, 4(9), 2233-2242.

Rocha, H. B., Casquilho-Martins, I., & Simoes, E. J. (2022). Transversal competencies for employability: From higher education to the labour market. Education Sciences, 12(4), 255-267.

Rodrigues, A., Figueira, V., & Rodrigues, J. (2024). Experiential learning and active learning labs: The case of a new international traineeship model promoted by the Tourism Degree Programme and by the Tourism Laboratory of the Polytechnic Institute of Beja. In Proceedings of the ICCL 2024 – International Conference on Literacies of the 21st Century. Beja: Polytechnic Institute of Beja.

Seyitoğlu, F., Atsız, O., Kaya, F., & Taş, S. (2022). The two-way perspective of tourism undergraduates towards (post-) viral world: The future of tourism, and vocational development and career. Journal of Hospitality, Leisure, Sport & Tourism Education, 31(11), 100-110.

SimSek, E. K., & Kalipci, M. B. (2023). A bibliometric study on higher tourism education and curriculum. Journal of Hospitality, Leisure, Sport & Tourism Education, 33(6), 100-112.

Stangl, B., Li, Y., Ma, E., Xu, S., & Alsaied, M. (2024). Transferable skills in tourism and hospitality. Annals of Tourism Research, 109(7), 103-114.

Storonyanska, I., Benovska, L., Patytska, K., Ivashko, O., & Chulipa, I. (2025). Redesigning sustainable vocational education systems to respond to global economic trends and labor market demands: Evidence from EU countries on SDGs. Sustainability, 17(21), 95-108.

Stylianou, C., & Pericleous, K. (2025). Reviewing the digital skills and readiness of hospitality and tourism graduates: A way of success. Worldwide Hospitality and Tourism Themes, 17(1), 11–21.

Suharno, Pambudi, N. A., & Harjanto, B. (2020). Vocational education in Indonesia: History, development, opportunities, and challenges. Children and Youth Services Review, 115(12), 105-112.

UNESCO-UNEVOC. (2024). Green and digital skills for hospitality and tourism: From industry trends to competencies within TVET. Retrieved on October 25, 2025, from https://unevoc.unesco.org/home/BILT%2BExpert%2Bgroup%2Breport%3A%2BGreen%2Band%2Bdigital%2Bskills%2Bfor%2Bhospitality%2Band%2Btourism

Vafokulova, M., Umarova, M., & Oblaqulov, B. (2024). The impact of digitalization on tourism education: Enhancing workforce competencies for the digital age. Iqtisodiy Taraqqiyot va Tahlil, 2(11), 349–357.

Vicente, M. (2025). Teacher competency and industry experience in tourism education. Articulator Gazette, 1(1), 88-97.

Weller, J., Fogelgarn, R., & O’Reilly-Briggs, K. (2025). The impact of teacher qualification on vocational schoolteachers’ professional identity. Educational Research, 67(4), 1–21.

Widaningsih, L., Sari, A. R., Dwiyanti, V., Maknun, J., & Hayat, J. (2024). How digital competency for Indonesian TVET educators explored in the last decade: a systematic literature review based on the Australian qualification framework. Jurnal Pendidikan Teknologi dan Kejuruan, 30(2), 209-221.

Yi, X., Zhang, J., Yan, H., & Zhou, L. (2025). Vocational education reform and corporate skilled human capital: Evidence from China. Managerial and Decision Economics, 46(4), 2086-2102.

Zhou, N., Tigelaar, D. E. H., Wang, J., & Admiraal, W. (2024). Factors predicting vocational teachers’ transfer of learning: A quantitative study in the context of work placement. Teaching and Teacher Education, 14(8), 104-117.