SAPUTRO, A. W.; UTOMO, H. Pengaruh E-Service Quality Terhadap E-loyalty dengan Brand Image dan E-Satisfcation Sebagai Variabel Mediasi. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 11, n. 2, p. 197–212, 2023. DOI: 10.37641/jimkes.v11i2.1750. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/1750. Acesso em: 3 jul. 2024.