ABIDIN, R. A.; YUDISTRIA, Y.; RAMLI, A. H. The Effect Of Customer Experience, Customer Satisfaction And Word Of Mouth On Customer Loyalty. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 13, n. 2, p. 685–702, 2025. DOI: 10.37641/jimkes.v13i2.2125. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/2125. Acesso em: 14 jun. 2026.