ANGGRAENI, N.; FAOZAN, A. Student Satisfaction with the Service Quality of Bank Syariah Indonesia: Importance-Performance Analysis and Customer Satisfaction Index. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 11, n. 3, p. 877–888, 2023. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/2170. Acesso em: 4 jun. 2026.