SUTRIANI, S.; MUSLIM, M.; RAMLI, A. H. The Influence Of Experience, Satisfaction And Service Quality On Word Of Mouth Intentions And Customer Loyalty. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 12, n. 4, p. 1037–1052, 2024. DOI: 10.37641/jimkes.v12i4.2605. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/2605. Acesso em: 12 jun. 2026.