DWIJAYANTI, K. A.; WIRAJAYA, I. W. A.; SUKADANA, K.; KUSUMA, N. Y. Service Quality Factors that Influence Patient Satisfaction at Buleleng Regional Hospital. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 12, n. 4, p. 1179–1190, 2024. DOI: 10.37641/jimkes.v12i4.2722. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/2722. Acesso em: 25 jun. 2026.