SAPUTRA, R. H.; MARIAM, S.; RAMLI, A. H. The Effect Of Service Quality And Customer Satisfaction On Customer Loyalty In Coffee Shop. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 12, n. 5, p. 1697–1714, 2024. DOI: 10.37641/jimkes.v12i5.2824. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/2824. Acesso em: 3 jun. 2026.