HAKIM, A.; NURHAYATI, A.; SUKMAWATI, N. The Effect of Service Quality and Consumer Satisfaction on Customer Loyalty . Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 12, n. 6, p. 2759–2770, 2024. DOI: 10.37641/jimkes.v12i6.3221. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/3221. Acesso em: 12 jun. 2026.