SUBANDI; SIMARMATA, J.; SIHOMBING, S.; RACHMATSYAH, T. H. E-Recovery Service Quality and E-Loyalty in Indonesian Online Travel Agents. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 13, n. 6, p. 5743–5758, 2025. DOI: 10.37641/jimkes.v13i6.4463. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/4463. Acesso em: 4 jun. 2026.