ANRIANI, R. R.; MONINTJA, H. E.; BERNARTO, I. Laboratory Staff Communication and Patient Perception of Care: The Mediating Effect of Patient Understanding in Public Hospitals. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 14, n. 2, p. 2101–2116, 2026. DOI: 10.37641/jimkes.v14i2.5115. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/5115. Acesso em: 3 jun. 2026.