PURBA, J. H. V.; SULISTIONO, S. Pengaruh Pelayanan dan Kualitas Produk Terhadap Loyalitas Pelanggan. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 1, n. 1, p. 85–92, 2013. DOI: 10.37641/jimkes.v1i1.257. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/257. Acesso em: 2 may. 2024.