HANYANI, T.; FADILLAH, A. Pengaruh Kualitas dan Diferensiasi Produk Terhadap Loyalitas Pelanggan. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 1, n. 3, p. 237–246, 2013. DOI: 10.37641/jimkes.v1i3.272. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/272. Acesso em: 5 may. 2024.