RIANA, R.; ROESTIONO, H. Pengaruh Kualitas Layanan Internet Banking Dan Tingkat Kepuasan Terhadap Loyalitas Nasabah: Studi Kasus Pt Bank Mandiri Bogor Tbk. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 8, n. 2, p. 139–148, 2020. DOI: 10.37641/jimkes.v8i2.350. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/350. Acesso em: 22 may. 2024.