PRASETYA, S. G.; WARDHANI, Y. Kinerja Layanan dan Kepuasan Nasabah Masa Pandemi Covid-19 Pada Bank BNI Cabang Bogor. Jurnal Ilmiah Manajemen Kesatuan, [S. l.], v. 9, n. 3, p. 617–626, 2021. DOI: 10.37641/jimkes.v9i3.886. Disponível em: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/886. Acesso em: 28 apr. 2024.