Setiawan, M Bagus Prima, Anton Mulyono Azis, Khairani Ratnasari Siregar, and Karmilah Abdullah. 2025. “The Influence of Service Quality, Work Efficiency, and Innovation on Loyalty through Satisfaction”. Jurnal Ilmiah Manajemen Kesatuan 13 (5):3965-74. https://doi.org/10.37641/jimkes.v13i5.3815.