Hidayat, R., S. Defit, and Yulasmi. “The Role of Customer Trust As a Mediator in Building Loyalty to Agung Toyota After-Sales Service”. Jurnal Ilmiah Manajemen Kesatuan, vol. 13, no. 4, July 2025, pp. 2745-56, doi:10.37641/jimkes.v13i4.3477.