Gunawan, A., Y. Yuliantini, O. Olfebri, and B. Fahriza. “Determination of Repurchase Intention for Transjakarta Bus: Analysis of Service Experience, Information Quality, and Service Innovation”. Jurnal Ilmiah Manajemen Kesatuan, vol. 13, no. 6, Dec. 2025, pp. 5967-80, doi:10.37641/jimkes.v13i6.4902.