Anggraeni, Nahdatul, and Akhmad Faozan. “Student Satisfaction With the Service Quality of Bank Syariah Indonesia: Importance-Performance Analysis and Customer Satisfaction Index”. Jurnal Ilmiah Manajemen Kesatuan 11, no. 3 (December 1, 2023): 877–888. Accessed June 4, 2026. https://jurnal.ibik.ac.id/index.php/jimkes/article/view/2170.