Andriani, Dian, and Yunizar. “Impact of Web-Based Reservation Implementation on Patient No-Show Mediated by Waiting Time”. Jurnal Ilmiah Manajemen Kesatuan 13, no. 5 (August 19, 2025): 3803–3814. Accessed June 3, 2026. https://jurnal.ibik.ac.id/index.php/jimkes/article/view/3799.