Supariyani, Emmy, and Bintang Sahala Marpaung. “Pengaruh Tata Letak Terhadap Kepuasan Pelanggan Ritel”. Jurnal Ilmiah Manajemen Kesatuan 1, no. 1 (April 23, 2013): 13–22. Accessed April 19, 2024. https://jurnal.ibik.ac.id/index.php/jimkes/article/view/251.