Riana R, Roestiono H. Pengaruh Kualitas Layanan Internet Banking Dan Tingkat Kepuasan Terhadap Loyalitas Nasabah: Studi Kasus Pt Bank Mandiri Bogor Tbk. JIMKES [Internet]. 2020 Aug. 25 [cited 2024 May 21];8(2):139-48. Available from: https://jurnal.ibik.ac.id/index.php/jimkes/article/view/350